Customer Talk Complaints System

The app that helps companies strengthen their relationship with their clients.

Subscribe to our monthly newsletter to get the latest news and handpicked content delivered to your inbox.

Project story

We built Customer Talk in order to help companies register and solve the complaints submitted by their clients.

The platform includes a system where complaints can be added and commented by the employees.

After the issue is solved, the entry will be marked as closed and archived. Also, Customer Talk includes a series of insightful reports.

Technologies and architecture

We built Customer Talk on a LAMP server, using PHP and MySQL on the backend and HTML5 on the front-end, along with rapid-development libraries like jQuery, Bootstrap, Modernizr and following best practices in collections like HTML5 Boilerplate, featuring CSS3 animations and modern techniques.

Main activities and responsibilities

Project planning & management, UI design, database design, programming (frontend + backend), testing, deployment.